Privacy Policy

Last Updated: January 2026

Your privacy is important to us. This privacy policy explains our collection, use, and disclosure of personal data. This privacy policy applies to CitySchools Collaborative, a private, not-for-profit, 501(c)(3) organization. References to our “services” in this policy include our websites, online applications, and other products and services. This policy applies to our services that display or reference this policy, but it does not apply to any services that display or reference a different privacy statement.

For our services that are used within schools, our agreements with schools and users govern how CitySchools Collaborative processes student data. This privacy policy does not apply to personal data we process as a service provider or data processor on behalf of schools.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Personal Data We Collect

The personal data we collect depends on how you interact with us and the services you use.

Information you provide directly. We collect personal data you provide to us. For example:

Name and contact information. We collect names, and contact details such as email address, postal address, and phone number, for example when you sign-up for our newsletter, contact us, or access our curriculums.
Demographic data. In some cases, such as when you register or participate in surveys, we request that you provide your organization, age, gender, and similar demographic details.
Payment information. If you make a donation or other financial transaction, we collect credit card numbers, financial account information, and other payment details.
Content and files. We collect any documents, photos, or other files you upload or input to our services; and if you send us email messages or other communications, we collect and retain those communications.

Information we collect automatically. When you use our services, we collect some information automatically. For example:

Identifiers and device information. When you visit our websites, our web servers automatically log your Internet Protocol (IP) address and information about your device, including device identifiers (such as MAC address); device type; and your device’s operating system, browser, and other software including type, version, language, settings, and configuration. As further described in the “Cookies and Similar Technologies” section below, our websites and services store and retrieve cookie identifiers and other data.
Geolocation data. Depending on your device settings, we collect general geolocation data when you use our services.
Usage data. We automatically log your activity on our websites and services, including the URL of the website from which you came to our sites], pages you viewed, how long you spent on a page, access times, and other details about your use of our services.

Information we obtain from third-party sources. We also obtain the types of information described above from third parties. These third-party sources include, for example:

Third-party partners. Third-party applications and services, such as SalesForce, Constant Contact and MailChimp.
Service providers. Third parties that collect or provide data in connection with work they do on our behalf.
Publicly available sources. Public sources of information such as open government databases.

Information we create or generate. We may infer new information from other data we collect, including using automated means to generate information about your likely preferences or other characteristics (“inferences”).

Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to operate our websites and online services.

What are cookies and similar technologies?

Cookies are small text files placed by a website and stored by your browser on your device which allows the web server to recognize your browser over time, each time it connects to that web server. Web beacons (also called clear GIFs or pixels) are electronic images that are contained within a website or email. When your browser opens a webpage or email that contains a web beacon, it automatically connects to the web server that hosts the image (typically operated by a third party). This allows that web server to log information about your device. We also include web beacons in our email messages or newsletters to tell us if you open and act on them.

How do we and our partners use cookies and similar technologies?

We, and our analytics partners acting on our behalf, use these technologies in our websites and online services to collect personal data (such as the pages you visit, the links you click on, and similar usage information, identifiers, and device information) when you use our services, This data is used to store your preferences and settings, enable you to sign-in, analyze how our websites and apps perform, track your interaction with the site or app, combat fraud, and fulfill other legitimate purposes.

What controls are available?

There are a range of cookie and related controls available through your browser. Please be aware that rejecting or deleting cookies from our website may make certain functions unavailable to you.

Our Use of Personal Data

We use the personal data we collect only for educational purposes which include providing you with the services and resources you have requested from us; improving and refining our services; and building connections between our members of our community by communicating with them, sharing information relevant to them, and allowing them to communicate with each other.

We may also use the personal data we collect to operate our organization, such as billing, accounting, securing our systems, detecting fraudulent or illegal activity, and meeting our legal obligations.

How We Disclose Personal Data

We disclose personal data with your consent or as we determine necessary to complete your transactions or provide the services you have requested or authorized, including to:

Public information. You may select options available through our services to publicly display and disclose your name and/or username and certain other information, such as your profile, demographic data, content and files, or general geolocation data.
Service providers. We provide personal data to vendors or agents working on our behalf for the purposes described in this policy. For example, to assist us in protecting and securing our systems and services and providing our website infrastructure. We also use Google Analytics on our website to help us understand how users interact with our website; you can learn how Google collects and uses information at www.google.com/policies/privacy/partners.

Financial services & payment processing. When you provide payment data, for example to make a purchase, we will disclose payment and transactional data to banks and other entities as necessary for payment processing, fraud prevention, credit risk reduction, analytics, or other related financial services.
Legal and law enforcement. We will access, disclose, and preserve personal data when we believe doing so is necessary to comply with applicable law or respond to valid legal process, including from law enforcement, national security, or other government agencies.
Security, safety, and protecting rights. We will disclose personal data if we believe it is necessary to:
- protect our members and others, for example to prevent spam or attempts to commit fraud, or to help prevent the loss of life or serious injury of anyone;
- operate and maintain the security of our services, including to prevent or stop an attack on our computer systems or networks; or
- protect the rights or property of ourselves or others, including enforcing our agreements, terms, and policies.

Please note that some of our services also include references or links to services provided by third parties whose privacy practices differ from ours. If you provide personal data to any of those third parties, or allow us to share personal data with them, that data is governed by their privacy statements.

Choice and Control of Personal Data

Depending on your use of our site and service, and your jurisdiction (if required under applicable law), you can request to receive an exportable file of your personal data or request that we delete or correct any personal data we hold about you by contacting us as described in the “Contact Us” section below. We may decline requests in certain cases – for example, where granting the request would be prohibited by law, could adversely affect the privacy or other rights of another person, would other confidential information, or would interfere with a legal or business obligation that requires retention or use of the data, or where we are unable to authenticate you. If you receive a response from us informing you that we have declined your request, in whole or in part, you may appeal that decision by submitting your appeal by contacting us as described in the “Contact Us” section below.

You can also modify your communication preferences by following the directions in our email messages or by contacting us as described in the “Contact Us” section below. These choices do not apply to certain mandatory service or other transactional communications.

Retention of Personal Data

We retain personal data for as long as necessary to provide the services and fulfill the transactions you have requested, comply with our legal obligations, resolve disputes, enforce our agreements, and for other legitimate and lawful business purposes. Because these needs can vary for different data types in the context of different services, actual retention periods can vary.

Security of Personal Data

Changes to This Privacy Policy

We will update this privacy policy when necessary to reflect changes in our services, how we use personal data, or the applicable law. When we post changes to the policy, we will revise the “Last Updated” date at the top of the policy. If we make material changes to the policy, we will provide notice or obtain consent regarding such changes as may be required by law.

How to Contact Us

If you have a privacy concern, complaint, or a question for CitySchools Collaborative, please contact us here.

CitySchools Collaborative is a registered 501(c)(3). EIN: 81-3516887